Privacy Policy

At Krosses, we value the privacy of our customers and are committed to protecting the information you provide when using our website, purchasing our products, or interacting with our support team.

This Privacy Policy explains what information may be collected, how it may be used, and how it is handled.

Information We Collect

When purchasing Krosses External or Krosses Gen Spoofer, we may collect certain information necessary to process your order and provide customer support. This may include:

• Discord username or user ID.
• Order details and purchase history.
• Payment transaction information provided through our payment processor.
• Information voluntarily submitted through support tickets.
• Basic technical information collected through our website.

We do not intentionally collect more information than is necessary to operate our services.

How We Use Your Information

Information collected may be used to:

• Process and verify purchases.
• Deliver purchased products and services.
• Provide customer support.
• Resolve payment or order-related issues.
• Prevent fraudulent transactions and unauthorized access.
• Improve our website and customer experience.

Payment Information

Payments are handled through third-party payment providers. Krosses does not directly store complete payment card details unless explicitly stated.

Your payment information is subject to the privacy policies and security practices of the payment provider used to complete your transaction

Information Sharing

We do not sell or rent customers' personal information to third parties.

Information may be shared with trusted service providers when necessary to process payments, deliver products, maintain website functionality, or comply with applicable legal obligations.

Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, disclosure, or loss.

However, no online platform or method of electronic storage can guarantee complete security.

Data Retention

Customer information may be retained for as long as necessary to provide our services, maintain purchase records, resolve disputes, or comply with applicable legal requirements.

Changes to This Policy

Krosses reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page.

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.